Trouble Shooting


Login Issues

Unable to schedule work orders 

Unable to see % of Available Hours Used Details


Available Resource Issues

Reassign team members to a different team

Duplicate error when setting up an employee


We at Sockeye are continuing to update these documents as we grow. Each document has the latest updated date and revision for your reference.


ContactContact support

Reach out to your Sockeye Representative 
Phone: 1-833-303-3073      Email: