The listed Integration Types are suggestions only. Sockeye recognize that in many cases we need to be flexible in how we integrate with the business due to the ERP, IT/Security criteria, and ultimately what access is available. We will do our best to work with the option that meets our customers needs.
File-Based READ Integration:
- Imports data into Sockeye from a CMMS using a CSV or Excel file
- Can be done by Sockeye Users that have permissions to update backlog details and can access a list of work orders from the CMMS and save the list to an Excel file
- Typically, this approach is used for the start of an implementation, demos, and pilots
File-Based WRITE Integration:
- Exports data from Sockeye back to a CMMS using a CSV file or similar format
- Business IT group creates a program or script which reads a CSV file from Sockeye and updates the CMMS accordingly
Direct READ Integration:
- Imports or pulls in data directly from the CMMS into Sockeye
- Business IT group provides Sockeye with access to the CMMS. Sockeye provides a program which reads data directly from the CMMS
Direct WRITE Integration:
- Sends back schedule data to CMMS from Sockeye
- Business IT group provides Sockeye with access to the CMMS. Sockeye provides a program which writes data directly to the CMMS
Resource File-Based READ Integration:
- Imports data into Sockeye from a CSV or Excel file
- Can be done by Sockeye Users that have access to resource file
Resource READ Integration:
- Imports or pulls in data directly from a work force management system into Sockeye
- Business IT group provides Sockeye with access to work force management system. Sockeye provides a program which reads data directly from management system
Resource Write Integration:
- Sends back resource details to work force management system from Sockeye
- Business IT group provides Sockeye with access to the work force management system. Sockeye provides a program which writes data directly back
OPTIONAL FEATURES:
CONTACT SUPPORT:
Reach out to a Sockeye Representative
email: support@getsockeye.com
The team at Sockeye continues to grow based on our customers requests. As we try to meet these requests we are updating documents with the latest date and revision for reference.